Our client is a hospitality conglomerate based in Nigeria with diverse business interests including restaurants, catering, snack food manufacturing, hotels, cinemas, and real estate development.

Job Summary
We are looking for a well organized and customer focused Lounge Manager to oversee the daily operations of our Lounge. The ideal candidate will ensure top tier guest experience, manage staff, maintain high standards of service, drive business performance.
Key Responsibilities

• Manage the daily operations of the lounge, ensuring a smooth and welcoming environment.
  
• Supervise and schedule lounge staff to ensure efficient service delivery.
  
• Monitor food and beverage quality, presentation and customer service.
  
• Handle customer complaints and resolve issues professionally and promptly.
  
• Maintain cleanliness, ambiance and compliance with health and safety standards.
  
• Manage inventory, place orders, and ensure stock levels are adequate.
  
• Track sales, prepare reports and support management in achieving revenue targets.
  

Requirements

• Bachelor’s degree in Hospitality Management or related field.
  
• 5 years experience in lounge, bar or hospitality management
  
• Strong leadership, communication and people management skills,
  
• Knowledge of food and beverage service, hygiene standards and customer service best practices.
  
• Ability to work flexible hours, including weekends and holidays.